friendly faces, expert guidance
Meet the Team
At Quantum, there’s a team of local experts who live and breathe property in York—friendly, honest, and dedicated. We’re proud to combine deep market knowledge, integrity, and expert support to guide you every step of the way. Meet the people who make it happen.

Hazel Smith
(MARLA, MNAEA)
DIRECTOR
Hazel has been leading Quantum since it opened its doors in 1999, shaping the business into an agency that blends corporate efficiency with a friendly local touch. A lifelong York resident, she knows the value of reputation and works tirelessly to ensure clients experience straight-talking, honest, and fair advice. Hazel is dedicated to achieving the best outcomes for vendors, landlords, and tenants alike, guiding the team each day to deliver results clients can trust.

Adele Barlow
(MNAEA)
DIRECTOR
Adele co-founded Quantum in 1999 and has since led both Sales and Lettings with energy, expertise, and a personal touch. Known for her hands-on approach, she combines sharp market knowledge with a genuine commitment to clients, always striving for the best results.

Deana Grant
(MARLA)
PROPERTY MANAGER
Quantum’s longest-serving team member (since 2004), Deana has an encyclopedic memory for clients and a fine eye for details. Her warm, dependable manner has fostered long-standing relationships with landlords and tenants alike.

Elizabeth Anderson
(MNAEA/MARLA)
PROPERTY MANAGER
Liz joined Quantum in 2010 and quickly made her mark—earning top-level recognition at the Propertymark Residential Sales Awards in Parliament. Now a senior member of the lettings team, she ensures smooth, accurate, and positive experiences for landlords and tenants.

Emma Skelton
(MARLA)
PROPERTY MANAGER
Emma joined the property industry in 2019 from retail and earned her Level 3 qualification as a Lettings Negotiator. Bringing creativity to property photography and marketing, she highlights each property at its best while managing tenancy references, agreements, maintenance and landlord–tenant communication.

Rachel Cole
(MNAEA)
SALES NEGOTIATOR & PROGRESSOR
“Like dealing with a friend” is how clients describe Rachel. A skilled negotiator, she thrives on personal relationships and guiding sales from brochure to completion. Rachel’s friendly, direct style, grounded in honesty, ensures clients feel supported—and well-represented—throughout the process.

Keith Mawer
MAINTENANCE MANAGER
Our go-to for hands-on property care, Keith leverages practical know-how—honed from years in rugby and retail management—to coordinate and cost maintenance work efficiently. His goal? Long-term property health, happy tenants, and satisfied landlords.

Caitlin Steeley
LETTINGS NEGOTIATOR
Caitlin joined Quantum 18 months ago and has made a real impact in the team. She is very organised and thrives in our busy environment. Caitlin has a real passion for house renovation and styling. Currently studying for her Level 3 Technical award in property management Caitin loves her work.

Sammy
CHIEF PAWPERTY ADVISOR!
Sammy joined Quantum as the office’s four-legged morale officer, specialising in tail-wagging greetings, treat supervision, and keeping spirits high. With a nose for sniffing out the best office snacks and a talent for making every visitor feel welcome, he ensures no meeting goes without a wag and no day passes without a smile. His hobbies include belly rubs, supervising naps, and offering unsolicited advice on the coziest office corners.
Ready to work with us?
Whether you’re selling, letting, or buying, our team is here to guide you every step of the way.
